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Court Technology Help Desk Hours
Posted on Monday, December 06, 2021
The Court Technology Help Desk hours of operation are from 8:00 a.m. to 5:00 p.m. Eastern. To contact us, please email helpdesk@courts.IN.gov. You may also call 317-234-2588 or 888-275-5822.
Update to “Can’t Co-Create VB Engine” error message
Posted on Friday, February 22, 2019
There was an update to Microsoft Word 2016 that broke the Odyssey form merge process. This was caused by a Microsoft update to several registry keys for macro security. Tyler assisted us in creating a reversion process to force Word to downgrade to an earlier update that did not have these changes. While Tyler is working to allow Odyssey to function with these Office changes, we are requesting that users now use a registry key change to bypass the macro updates Microsoft made. This will allow counties to both take updates as needed and still merge forms.

Please follow the steps below to make the needed registry key changes:
  1. Copy this text into the desktop application "Notepad":
    Windows Registry Editor Version 5.00
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\REGISTRY\MACHINE\Software\Microsoft\Office\16.0\Common\COM Compatibility\{B54F3741-5B07-11cf-A4B0-00AA004A55E8}]
    "ActivationFilterOverride"=dword:00000001
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\REGISTRY\MACHINE\Software\Wow6432Node\Microsoft\Office\16.0\Common\COM Compatibility\{B54F3741-5B07-11cf-A4B0-00AA004A55E8}]
    "ActivationFilterOverride"=dword:00000001
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\REGISTRY\MACHINE\Software\Microsoft\Office\16.0\Word\Security]
    "ActivationFilter"=dword:00000000
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\ClickToRun\REGISTRY\MACHINE\Software\Microsoft\Office\16.0\Word\Security]
    "ActivationFilter"=dword:00000000
  2. Save this file as a ".reg" item.
  3. Close all open instances of Office on the computer.
  4. Launch the .reg file and, when indicated, choose to continue the change.
  5. When it has completed, test merging a document in Odyssey.
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